The food was exceptionally good, as were the staff. We chose from the a la carte menu and each dish was excellently prepared and well presented. It was my choice to avoid the buffet - but the spread looked amazing. The waiters, the chefs, the manager, the reception staff - they were all very helpful. It would seem like the employees like working for Jetwing and it shows!!!
Priyanthi
June 2024
The location
Gerard
April 2023
The staff were all very helpful, professional and friendly. It was probably one of the best customer service experiences I've had on the island. The hotel contained many little details which most other hotels in the south don't have, like rubber slippers, an actually stocked mini bar, shoe shine, etc. Loved the decor/furniture in the restaurant. The breakfast spread was pretty decent as well.
Dinukshan
December 2023
The restaurant was very good with the menu offered & service. The roof top bar & restaurant was excellent. Room service was prompt.
Arul
September 2023
Room was very nice and clean, and the room service was excellent. The menus was varied and enjoyable for all.
Aseervatham
September 2024
I really liked the room, it was very clean, although the hotel itself doesn't necessarily look like that from the outside.
Michail
February 2024
Breakfast was good had a variety of Sri Lankan and western food
Pathmini
February 2023
Excellent customer service, great value for money, and totally exceeded my expectations. Our stay was great and it felt very luxurious. This is probably the best hotel to stay in the Jaffna area. The prices are higher than the other hotels in the area, but the service and accomodation makes it great value for money.
Sarry
March 2023
Exceptional customer service, staff are friendly and very helpful. A good selection of food available for breakfast, lunch, dinner and it was delicious.
Tuan
August 2023
We were on a cycling trip around the country and our priorities / expectations were met by the hotel. 1. Easy access to the hotel from the road 2. Simple and comfortable accommodation 3. Humble and supportive staff 4. Safe and secure parking for our cycles (The hotel was kind to provide us with some water to wash our cycles) 5. Easy check-in & check-out 6. Good food! :-)
Thinuwan
June 2023
Reservations:
+1-833-728-2041