Well above our expectations. Staff was very discrete and professional. We used the restaurant facilities (the nicest quality from all the hotels we stayed in Sri Lanka) as well as the rooftop bar. A manager in the restaurant was very kind and welcoming as half of our group were of Sri Lankan descent but grew up in North America. When we can return we would happily do so. The hospitality was at the highest level.
Emmy
กุมภาพันธ์ 2568
The food was exceptionally good, as were the staff. We chose from the a la carte menu and each dish was excellently prepared and well presented. It was my choice to avoid the buffet - but the spread looked amazing. The waiters, the chefs, the manager, the reception staff - they were all very helpful. It would seem like the employees like working for Jetwing and it shows!!!
Priyanthi
มิถุนายน 2567
We had a wonderful stay - as UK born Tamils, travelling with our young baby, we were anxious about the trip but Jetwing Jaffna enabled us to enjoy our stay - the staff honestly went above and beyond to ensure that we have a comfortable and enjoyable stay. The staff are just exemplary, absolutely exceptional service and the food was exquisite (the a la carte options being excellent value too) - we had most of our meals as a family during our stay in Jaffna at the Jetwing restaurant. We hope to stay again in future
Maanas
เมษายน 2568
A lovely hotel in the centre of the city in a very different and very interesting part of Sri Lanka. Rooms were small, very well designed with an appealing decor. The breakfast was a buffet - very good - and the staff and chef would very kindly make something for you not on offer. We found at dinner, if we asked for something not on the menu again they would make it. The dinning room/breakfast room is just beautiful- velvet chairs, lovely view. Strongly recommend going to Jaffna and this hotel is a great place to stay.
Monica
มกราคม 2568
The location
Gerard
เมษายน 2566
The staff were all very helpful, professional and friendly. It was probably one of the best customer service experiences I've had on the island. The hotel contained many little details which most other hotels in the south don't have, like rubber slippers, an actually stocked mini bar, shoe shine, etc. Loved the decor/furniture in the restaurant. The breakfast spread was pretty decent as well.
Dinukshan
ธันวาคม 2566
Excellent breakfast and evening dinner. We enjoyed our stay and wished we could have stayed a lot longer. Very good value for money and staff service was excellent.
Pratiksha
เมษายน 2568
The restaurant was very good with the menu offered & service. The roof top bar & restaurant was excellent. Room service was prompt.
Arul
กันยายน 2566
Room was very nice and clean, and the room service was excellent. The menus was varied and enjoyable for all.
Aseervatham
กันยายน 2567
The food is good. The buffet style break fast and dinner was good.
John
มีนาคม 2568
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