Jetwing Jaffna
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손님 리뷰
We had a wonderful stay at Jetwing Jaffna, and the hospitality we received truly made our trip memorable. A special mention goes to the amazing front reception team, especially Christeena, who was incredibly warm and helpful from the moment we arrived. Kobi and Jeeva also ensured check-in and support were smooth and friendly throughout our stay. The restaurant team deserves equal praise—led by the ever-attentive Shiraz, the manager, and the very professional and courteous Akila. The food was delicious, and the service was prompt and polished every time we dined in. A big thanks as well to Roshan, the hotel driver, who took us around Jaffna and made sure we were comfortable while exploring the city. Our room was clean, spacious, and well-maintained. Room service was prompt and staff were always accommodating with any requests we had. All in all, Jetwing Jaffna exceeded our expectations, and we’d definitely recommend it for anyone visiting the north!
Vibhudesh
2025년 8월
Great location with a fantastic rooftop bar. The staff, including the manager, were very friendly and helpful, and really went out of their way to assist us especially when we had internet issues on the first day. Rooms were a bit small for the price, and the bathrooms could be more spacious. Overall, a good stay
Justin
2025년 8월
Well above our expectations. Staff was very discrete and professional. We used the restaurant facilities (the nicest quality from all the hotels we stayed in Sri Lanka) as well as the rooftop bar. A manager in the restaurant was very kind and welcoming as half of our group were of Sri Lankan descent but grew up in North America. When we can return we would happily do so. The hospitality was at the highest level.
Emmy
2025년 2월
The food was exceptionally good, as were the staff. We chose from the a la carte menu and each dish was excellently prepared and well presented. It was my choice to avoid the buffet - but the spread looked amazing. The waiters, the chefs, the manager, the reception staff - they were all very helpful. It would seem like the employees like working for Jetwing and it shows!!!
Priyanthi
2024년 6월
We had a wonderful stay - as UK born Tamils, travelling with our young baby, we were anxious about the trip but Jetwing Jaffna enabled us to enjoy our stay - the staff honestly went above and beyond to ensure that we have a comfortable and enjoyable stay. The staff are just exemplary, absolutely exceptional service and the food was exquisite (the a la carte options being excellent value too) - we had most of our meals as a family during our stay in Jaffna at the Jetwing restaurant. We hope to stay again in future
Maanas
2025년 4월
A lovely hotel in the centre of the city in a very different and very interesting part of Sri Lanka. Rooms were small, very well designed with an appealing decor. The breakfast was a buffet - very good - and the staff and chef would very kindly make something for you not on offer. We found at dinner, if we asked for something not on the menu again they would make it. The dinning room/breakfast room is just beautiful- velvet chairs, lovely view. Strongly recommend going to Jaffna and this hotel is a great place to stay.
Monica
2025년 1월
The location
Gerard
2023년 4월
The food was good and the rooms and beds comfortable.
Liz
2025년 8월
The staff were all very helpful, professional and friendly. It was probably one of the best customer service experiences I've had on the island. The hotel contained many little details which most other hotels in the south don't have, like rubber slippers, an actually stocked mini bar, shoe shine, etc. Loved the decor/furniture in the restaurant. The breakfast spread was pretty decent as well.
Dinukshan
2023년 12월
Excellent breakfast and evening dinner. We enjoyed our stay and wished we could have stayed a lot longer. Very good value for money and staff service was excellent.
Pratiksha
2025년 4월
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